Emma’s story – Auntie Pam’s peer support

Emma at Auntie Pam's

“Volunteers are here help each other and everybody else…”

Emma is 28 and she has been a volunteer at Auntie Pam’s in Dewsbury since its beginning in 2010. Auntie Pam’s is a service run by peer support volunteers to provide help and support to all mums. It has gone from strength to strength and is now an established organisation with an additional centre due to open in Huddersfield in late 2014.

Here’s what Emma says about volunteering with Auntie Pam’s:

“It was in 2009 when my daughter was 10 months old that I saw a poster in SureStart and got in touch. I’d just moved to the area and didn’t have any friends nearby and I thought it would be a good thing to do.

“The biggest impact I make, I think, is that I can relate to the younger ones, having been a young mum myself and I get a real sense of satisfaction when women come in here distraught and then go out with a smile. They can ask us the questions that they won’t always ask midwives and this saves money and prevents problems later on.

“It’s given me loads of opportunities, I’ve done qualifications in team leading and health and social care and I’ve been out to Dewsbury Hospital to provide support to new mums. Some volunteers here have gone on to university and become midwives.

“The biggest thing it’s given me is that I’m now not scared to ask for anything if I need support. Volunteers are here help each other and everybody else.”

Emma’s volunteering impact:

100s… of young mothers helped to make positive and confident parenting choices,

+++… improved communication between parents and support services.


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